Council Tax Reduction form help
Council Tax Reduction (sometimes called Council Tax Support) can cut your bill by up to 100% if you're on a low income or claim benefits. The application asks about your whole household — we translate it and fill it in.
Council Tax Reduction is a discount on your Council Tax bill, applied for through your local council. Each council runs its own scheme, and what you get depends on your income, savings, household and circumstances.
You can apply if you own your home, rent, are unemployed or working. The application asks detailed questions about your income, savings, pensions, your partner's income, children and other adults in the home.
What the CTR claim involves
- You apply to your local council — find yours on GOV.UK by entering your postcode.
- The form asks about your household: who lives there, your income, savings and investments, pensions, benefits, and any children or other adults.
- Each council runs its own scheme, so the exact questions differ by area. Oldham Council's form is the one we prepare most often.
Official process: GOV.UK: Apply for Council Tax Reduction.
How a Council Tax Reduction application works
- Find your council's form: Enter your postcode on GOV.UK to find your council's application — or send us a photo or PDF of the form you were given.
- We translate the questions: We go through every question in Urdu, Punjabi, Polish, Romanian or English: income, savings, pensions, benefits, children, other adults.
- You answer in your own words: You tell us your answers — by voice, text or video call. We handle the English.
- We complete the form: We fill in the official application form and list any documents you need to attach (payslips, benefit letters, bank statements).
- You review and submit: You check, sign and submit to your council — by post or online, whichever they accept.
What we need from you
- A photo or PDF of your council's form, or your postcode so we can find it
- Details of everyone in your household
- Income and savings information: wages, pensions, benefits, bank statements
- Your answers in your own words
Price for this form
£20–£35 fixed fee
Standard application: £20–£25. With supporting evidence (payslips, statements, benefit letters) and a complex household: £35. Fee agreed upfront.
Important notes
- We fill in the form based on what you tell us. We do not give advice on whether you qualify or what you should write.
- We are not a government service. We are not connected to the DWP, council or any public body.
- Your answers are confidential and deleted after we return your form.
- Registered with the Information Commissioner's Office (ICO): [ICO registration number to be added before launch]
Frequently asked questions
Do you advise on whether I'll get a reduction?
No. Each council runs its own scheme and decides. We fill in the form accurately with the answers you give us — we never advise on eligibility.
My form is from Oldham Council — can you help?
Yes, that's the one we prepare most. Send us a photo or PDF of the form, or your postcode, and we'll take it from there.
What documents do I need?
Usually payslips, benefit letters, bank statements and proof of income. We'll tell you exactly what your council's scheme needs after we see the form.
What languages do you work in?
English, Urdu, Punjabi, Polish and Romanian, and more on request.